Portlandleathergoods Terms of Use

These Terms of Use (hereinafter “Terms”) govern your access to and use of the Portlandleathergoods website (including all subdomains, content, features, and services, hereinafter “Site”), whether you are a visitor browsing the Site or a customer purchasing Handmade Tote Bags, Purses, Leather Journals, Backpacks, or other products (hereinafter “Products”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Eligibility to Use the Site

To use the Site (including placing orders), you must:

Be at least 18 years old (or have the consent of a parent/guardian if you are a minor, with the parent/guardian assuming responsibility for your use of the Site).
Have the legal capacity to enter into binding contracts (e.g., not be under a legal disability that restricts contractual agreements).
Provide accurate, complete, and up-to-date information when creating an account (if applicable) or placing an order (consistent with our Privacy Policy).

We reserve the right to restrict access to the Site if we reasonably believe you do not meet these eligibility requirements.

2. Account Creation & Management (If Applicable)

If you choose to create an account on the Site, you agree to:

Choose a secure password and keep it confidential (do not share your password with third parties).
Notify us immediately at [email protected] if you suspect unauthorized access to your account (e.g., a stolen password).
Take full responsibility for all activities conducted under your account (including orders placed or communications sent using your account credentials).
Update your account information (e.g., email address, shipping address) promptly if it changes, to ensure accurate order processing and communication (per our Shipping Policy and Terms of Purchase).

We may terminate or suspend your account at any time if we detect unauthorized use, violation of these Terms, or fraudulent activity (e.g., using fake contact information to place orders).

3. Permitted Uses of the Site

You may use the Site only for lawful, non-commercial or commercial purposes consistent with these Terms, including:

Browsing product listings, reading information about our handmade leather goods (e.g., material details, care tips), and learning about our brand (per our About Us page).
Creating an account (if applicable) to save favorite products, track order history, or streamline future purchases.
Placing orders for Products in accordance with our Terms of Purchase (including adhering to pricing, payment, and shipping rules).
Contacting our customer service team for legitimate inquiries (e.g., about order status, returns, or product care) via the Site’s contact forms or provided email ([email protected]).

4. Prohibited Uses of the Site

You may not use the Site for any of the following activities:

Violating any applicable laws, regulations, or third-party rights (e.g., copyright, trademark, or privacy laws).
Accessing or attempting to access restricted parts of the Site (e.g., administrative databases, customer data storage) without authorization.
Using automated tools (e.g., bots, scrapers, crawlers) to collect, copy, or extract content from the Site (e.g., product images, pricing, or customer reviews) without our prior written permission.
Uploading, posting, or transmitting any harmful, offensive, or misleading content (e.g., malware, spam, hate speech, false product claims) through the Site’s contact forms or account features.
Impersonating Portlandleathergoods, our team members, or another user (e.g., using a fake name or email to mislead others).
Tampering with the Site’s functionality (e.g., modifying code, disrupting server operations, or bypassing security measures) or interfering with other users’ access to the Site.
Reselling, redistributing, or exploiting Site content (e.g., product photos, descriptions, or brand logos) for commercial gain without our explicit written consent.

5. Intellectual Property Rights

All content on the Site—including but not limited to product photos, descriptions, brand logos (e.g., “Portlandleathergoods”), leather care guides, blog posts (if applicable), and design elements—is the exclusive intellectual property of Portlandleathergoods or our licensed partners. These materials are protected by copyright, trademark, and other intellectual property laws worldwide.

You may not:

Copy, reproduce, modify, distribute, or display Site content for commercial use (e.g., using our product photos to sell competing goods).
Use our brand name, logos, or trademarks (e.g., “Portlandleathergoods”) in any way that implies endorsement by us or creates confusion about the source of goods/services (e.g., using our logo on a non-affiliated website).

We grant you a limited, non-transferable, non-exclusive license to access and view Site content for personal use only—this license does not transfer any ownership rights to you.

6. Site Content Accuracy & Availability

We make every effort to ensure that Site content (including product descriptions, pricing, availability, and care tips) is accurate and up-to-date. However:

Product Variations: As our Products are handmade, minor differences in leather grain, color, or stitching may occur (as noted in our Terms of Purchase)—Site photos are for reference only, and actual Products may vary slightly.
Pricing & Availability: We reserve the right to update product prices, discontinue products, or correct pricing errors at any time (without prior notice). If a pricing error is detected after you place an order, we will notify you and offer to cancel the order or adjust the price (per our Terms of Purchase).
Site Availability: We strive to keep the Site accessible 24/7, but we may temporarily suspend access for maintenance, updates, or unexpected technical issues. We are not liable for any damages resulting from temporary Site unavailability.

7. Third-Party Links & Services

The Site may contain links to third-party websites or services (e.g., payment processors like PayPal, shipping carriers’ tracking pages, or leather care resource sites). These links are provided for your convenience only—we do not control or endorse third-party sites, and we are not responsible for their content, privacy policies, or practices.

Your use of third-party sites is governed by their respective terms of service and privacy policies. We recommend reviewing these before accessing or using third-party services.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site (e.g., damages from missed orders due to Site downtime, or dissatisfaction with product photos).
Our total liability for any claim related to your use of the Site (including claims for breach of these Terms) shall not exceed the total amount you paid for Products via the Site in the 12 months preceding the claim.
We shall not be liable for damages caused by factors beyond our reasonable control (e.g., internet outages, third-party payment processor errors, or customs delays for international orders).

This limitation of liability does not apply to damages caused by our gross negligence, willful misconduct, or violations of applicable law (e.g., failure to protect your personal data as required by our Privacy Policy).

9. Indemnification

You agree to indemnify, defend, and hold harmless Portlandleathergoods, our team members, partners, and suppliers from any claims, damages, losses, liabilities, or expenses (including legal fees) arising from:

Your violation of these Terms (e.g., unauthorized use of Site content or fraudulent account activity).
Your use of the Site in a way that violates applicable laws or third-party rights (e.g., infringing copyrights by sharing Site photos without permission).
Any harm caused to third parties by your actions on the Site (e.g., misleading other users via account communications).

10. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Site features. When we make changes:

We will revise the “Last Updated” date at the bottom of this page.
We will post the updated Terms on the Site (replacing the previous version).
Your continued access to or use of the Site after the “Last Updated” date constitutes acceptance of the revised Terms.

We recommend reviewing these Terms periodically to stay informed of updates.

11. Termination

We may terminate your access to the Site at any time, without prior notice, if you violate these Terms (e.g., engaging in prohibited uses or fraudulent activity). Upon termination:

Your right to use the Site (including placing orders or accessing your account) will immediately cease.
You will still be bound by sections of these Terms that survive termination (e.g., intellectual property rights, limitation of liability, indemnification).

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, United States (without regard to conflict of law principles).

If a dispute arises between you and Portlandleathergoods related to these Terms or your use of the Site, we first encourage you to contact us at [email protected] to resolve the issue informally. If informal resolution fails, the dispute shall be resolved through binding arbitration in Portland, Oregon (in accordance with the rules of the American Arbitration Association), rather than through litigation.

You waive any right to participate in a class action lawsuit or class-wide arbitration related to disputes arising from these Terms or your use of the Site.

13. Contact Us

If you have questions, concerns, or requests related to these Terms of Use, please contact our team at:

Email: [email protected]

We will respond to your inquiry within 2 business days and work to address your concerns promptly.

— The Portlandleathergoods Team